Restaurant Outloud

How to Pick a Restaurant POS System

With all the POS systems out there how do you know which one to pick? There are so many to choose from, right?! Today, I'm going to help you decide which POS system might be the right one for your new restaurant.

How to Prevent Restaurant Employee Turnover

Restaurant employee turnover will happen no matter what - that’s just a plain fact. Here are my Top 3 strategies for preventing it from happening so often!

The Importance of Cleanliness In Your Restaurant

Today, I am sharing some important rules for keeping a very clean and sanitary kitchen. Did you know there is a difference and that keeping your kitchen *both* clean and sanitary will have a huge impact on your restaurant’s success?

How to Setup Combo Meals in Your POS System

One of the most common mistakes I see with my clients POS system is how combo meals are set. Follow my method and your reporting (and numbers) will never look better!

How to Cost Options on Your Menus

How do you cost a menu out and create recipe cards for a dish that has options? Watch the video to see my easy method.

The Best Way to Exceed Your Restaurant Guests Expectations

I talk about customer service and guest expectations a lot, and for a good reason - it’s vital to the success of your restaurant business. Today, I am sharing my #1 tips for exceeding guests’ expectations. Watch the video...

The Importance of Cleanliness In Your Restaurant

Today, I am sharing some important rules for keeping a very clean and sanitary kitchen. Did you know there is a difference and that keeping your kitchen *both* clean and sanitary will have a huge impact on your restaurant’s success?

What Defines Great Restaurant Customer Service

How do you define great customer service? I bet you say things like, “My server should be friendly and attentive to my needs.” Or maybe something like, “I should be greeted immediately and in a friendly tone.” All good answers, but how do you go above and beyond this to exceed your customer’s expectations?

Restaurant Owners Book Report: The E Myth

Every successful business has a technician, an entrepreneur, and a manager. Which role do you fill? All of them? One of them? Those are the questions answered in this week’s TRB book report: The E-Myth by Michael Gerber

Three Lessons Restaurant Owners need from Chick Fil A

I absolutely love Chick-fil-A! And I always feel bad for the other restaurants within a close vicinity to their restaurant because they don’t pull in nearly the same amount of business. Today’s video digs into the reason for this success (phenomena?).