Most restaurant owners can usually name 2-3 top competitors in town. You should be able to easily name at least 10 of them. The problem is that many of your competitors aren’t who you think they might be. Watch this week’s video to learn more.
Being able to leave a bad review on things like Yelp, Facebook, Google or TripAdvisor before a customer even leaves your restaurant, what’s a restaurant owner to do? The answer isn’t what you might think because you shouldn’t be bending over backwards (twice) to please those negative nellies. Watch this weeks video for more.
Your restaurant might have a mish-mash of staff right now. People who have been with your for years and people who are fresh faces - each likely following their own set of rules and guidelines. Get everyone back on track by firing, then properly re-hiring them with 4 simple steps.
When there are changes to be made in your restaurant, you can always choose the upward or downward spiral. The fact that the change has to be made isn’t going to go away - your job is to simply make the best of the situation.
Running a restaurant without a scoreboard is a recipe for disaster. No one knows where to focus their attention and they forget the game you’re playing. This week’s video has the 6 things you should have on your scoreboard (and how to use it properly) to keep your restaurant on track.
So many of the strategies you read about in magazines or on website are difficult to implement, time consuming and will get your results...in a few months. There are three things you can today, that will get you results tomorrow.